Focus on core businessThanks to reliable IT service management

Effective IT service management saves time, money and nerves

With a well thought-out and functioning IT service management (ITSM), you support your business processes and ensure that you can concentrate on your core business without worries.


What exactly is ITSM?

ITSM includes all the processes involved in providing, supporting and managing IT services.

Okay, got it. But what are IT services?

An IT service can be any technology used in the workplace. The most common perception of ITSM among users is IT support. Yet ITSM goes far beyond solving everyday problems. By implementing ITSM, processes can be regulated holistically through structured provision and documentation to best support business processes.

Benefits of ITSM:

  • Reduced IT costs
  • Improved service quality
  • Increased customer satisfaction
  • IT resilience
  • Increased flexibility for new IT services

neusta enterprise services supports you
in the planning, implementation and optimisation of your ITSM.

Our focus lies on the
following ITSM processes:

  • Incident Management
  • Problem Management
  • Change Management
  • Configuration Management
  • Release Management
  • Service Level Management

Ready for the next step?

We look forward to hearing or reading from you.

Kununu Open Company